Website
i-engage.community website: Terms of Use Agreement
Version 4.0, May 9, 2023
These Terms of Use describe rules for visitors to this i-engage.community website. This website is owned and operated by Intronix Technologies, and licenced by Myoguide Inc. Intronix Technologies is the name we use to refer to our whole business, including Intronix Technologies Corporation and any of the companies that it controls, such as its subsidiaries and affiliates. When we use the words “we” or “our”, we mean Intronix Technologies. These Terms of Use were last updated on May 9, 2023. We may change these Terms of Use at any time. Please review the Terms of Use each time you visit the website. By using this website, it means you accept the most recent version of the Terms of Use.
No Warranties
All content on this website is provided on an “as is” , “as available”, basis. Myoguide Inc. hereby disclaims all warranties of any kind, express or implied, statutory, or otherwise including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Myoguide Inc. makes no warranty as to the accuracy, completeness, currency, or reliability of any content contained herein. You agree that neither Myoguide Inc., nor anyone associated with Myoguide Inc. shall be liable for any damage resulting from your use, or inability to use this website, or the materials on this website, what-so-ever.
About The Information On This Website
Much of the information on this website relates to products and services offered by Myoguide Inc. The materials on this website are for your general educational information only. Information you read on this website cannot replace the relationship that you have with your health care professional. Myoguide Inc. does not practice medicine, or provide medical services, or advice, and the information on this website should not be considered medical advice. You should always talk to your health care professional for diagnosis and treatment. Health information changes quickly. Therefore, it is always best to confirm information with your health care professional. If you have questions or comments about the Terms of Use, of this website, please use the Contact Us form through our website.
Our Copyrights And Trademarks
The materials on this website belong to, or are licensed to us. The materials are protected by Canada, The United States and foreign copyright laws. There are some important rules about copying these materials. You may email, download, or print copies of the materials on this website, but only for your personal, noncommercial use. When you email, download, or print a copy of the materials on this website, you must also include all copyright and other notices that are in the materials, including the copyright notice on the bottom of the page. We also own the names we use for our products and services on this website, and these names are protected by Canada, The United States and foreign trademark laws. An ® following a name on our website indicates that the trademark has been registered in Canada, and/or the United States. A ™ following a name on our website indicates that it is an unregistered trademark. All trademarks are the property of their respective owners. If you use the materials or trademarks on this website in a way that is not clearly allowed by these Terms of Use, you are violating your agreement with us and may be violating copyright, trademark, and other laws. In that case, we automatically revoke your permission to use this website. Title to the materials remains with us or with the authors of the materials contained on this website. All rights not expressly granted are reserved.
I-Engage Community Software
Myoguide Inc. End User Software Licence Agreement (“Agreement”)
Version 1.5 – May 9, 2023
You understand, agree, and acknowledge that this agreement constitutes a legally binding agreement between you and Myoguide Inc. (“Us” or “We” or “Our”) and that your use of the I-Engage Community website and/or the services offered therein by Us (the “Software”) shall indicate your conclusive and irrefutable acceptance of this agreement.
You need to read the following terms and conditions carefully before using this Software. Checking the acceptance box at registration indicates your acceptance of these terms and conditions and your consent to be a party to this Agreement and to be bound by its terms and conditions. If you do not agree with to these terms and conditions, do not use this Software. If you are under the age of majority, you must review these terms and conditions with your parent or guardian to make sure that you and your parent or guardian understand and agree to these terms and conditions.
1) Electronic Agreement. This Agreement is an electronic agreement, which sets out the terms and conditions for your use of the Website.
2) Representation and Warranties. By using this Website you hereby represent and warrant to Us:
a) You are at least of the age of majority or your guardian or parent has agreed to this Agreement on your behalf.
b) You have the right, authority, and capacity to enter into this Agreement and to abide by and comply with all of the terms and conditions of this Agreement.
c) All the information you have provided to Us is solely owned by you, is your own personal information, and you have the absolute right and authority to provide the information to Us for the purposes of the use of the Software.
d) You will not use the Software or intend to use the Software to harm, stalk, threaten, or harass another person, organization, and/or Us.
e) You will not submit any false information or misrepresentation that could result in liability or damage to Us or any third party;
f) You will not submit any material that is unlawful, obscene, defamatory, libellous, threatening, pornographic, graphic or gratuitously violent, harassing, hateful, racially or ethnically offensive, encourages conduct that would give rise to criminal or civil liability, violate any law, or is otherwise inappropriate;
g) You will not impersonate another person, including submitting their photographs as your own;
h) You will not damage, disable, overburden, or impair the Software and server; resell or redistribute the Software or any part of it; use any unauthorized means to modify, re-route, or gain access to the Software or attempt to carry out these activities; or use any automated process or service to access or use the Software.
i) You will not use the Software for any unlawful or prohibited purpose and only use the Software according to the terms and conditions set out in this Agreement and any other applicable federal, provincial, territorial, national, and international laws.
3) Online Account. If you sign up for an online account (the “Online Account”), you are responsible for maintaining the confidentiality of the username and password that you designate during the sign up process for the Online Account throughout the term of the Agreement, and you are fully responsible for all activities that occur under your username and password. You agree to immediately notify Us of any unauthorized use of your username or password or any other breach of security of your Online Account and/or your Software. If you use the Online Account, (a) ensure that you properly log out from your account at the end of each session; (b) ensure that you remove all cached copies and other relevant data from your browser to prevent any unintentional or deliberate access of your account of any third party; and (c) ensure that you have used and use, on a reasonable basis, appropriate and up-to-date anti-malware/virus software on your device. We will not be liable for any loss or damage arising from your failure to comply with this section.
4) Grant of License. So long as you are in compliance with this Agreement, We grant you a non-exclusive, non-transferable and revocable license to use the Software subject to the restrictions set forth below. Except as expressly stated herein, no other rights are granted to you by implication, estoppel, or otherwise, under any patent, copyright, trade secret, trademark, or other intellectual property right.
5) Restrictions on Use. You may use the Software only on your personal electronic device (e.g. mobile phone, tablet, desktop computer, laptop, etc.). You may not further copy, redistribute, sublicense, rent, loan or lease the Software. You may not reverse engineer, decompile, disassemble or otherwise attempt to derive the source code for the Software, or use any part of the Software for any use other than that for which it was supplied by Us, unless specifically authorized by Us. You may not modify, adapt, alter, translate, or create derivative works from the Software. You may not redistribute, encumber, sell, rent, lease, sublicense or otherwise transfer rights to the Software. You also may not remove or alter any trade mark, logo, copyright or other proprietary notices, legends, symbols or labels in the Software.
6) Term. This Agreement is effective until terminated. You may terminate this Agreement at any time by deleting or otherwise destroying the Software together with all copies in any form. This Agreement will automatically terminate if you fail to comply with any term or condition of this Agreement. You agree that We also may, at Our sole discretion, temporarily or permanently terminate the Agreement with prior notice to you and/or terminate the Software without prior notice to you. Upon termination, for any reason, you agree to destroy the Software together with all copies in any form. You agree that We shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Software. Provisions, which, by their nature, should remain in effect beyond termination of this Agreement, shall survive. The provisions of this Agreement which require or contemplate performance after the termination of this Agreement shall be enforceable notwithstanding the said termination.
7) Software Features. The Software may contain features that enable Us, via the internet, to notify you of available software updates, promotions, products and services in which you may be interested; to update product data files and instructional and marketing content in the Software; and to collect usage and personal data if you choose to synchronize your information with your Online Account. You agree that We may utilize these features to provide such notices and updates, permit such downloads and to collect such data, unless you disable the Online Account and Software synchronization features.
8) Privacy.
a) We respect your privacy and will never share any of your personal information with any third party unless you have consented to it. If you sign up for an Online Account, we will also collect, information such as account information (e.g, user name, password, email address, contact details), login credentials, cookies or other passive tracking mechanisms and tools to collect information in order to facilitate your use of the Software, and any other information that you may voluntarily supply to Us either by synchronizing your information on the Software with our cloud.
b) We will never share any of your personal information with anyone unless you explicitly consent and direct Us to do so. All personal information you provide to us will be encrypted or, if you have send it to us by other means than electronically, it will be securely stored on site with only authorized personnel having access to it.
c) We will collect aggregated non-personal information from all users of the Software. All such information will be stripped of all personal information so that it cannot be recompiled and individual users identified. We collect and aggregate this kind of information in order to determine how the Software is being used, how it and other products and services can be improved, and to share the aggregated information to third parties so that they can use the information for improvements of their own products and services such as pharmaceutical companies, medical research organizations, and academic research.
d) Please keep in mind that the nature of the Software may be interactive, and as part of your use of the Software you will be able to share your information and content with third parties (e.g. online forums). You should use caution when deciding what information and content to share through the Software.
e) We may share non-personally identifiable aggregate data with vendors who assist Us in providing Our Software; with third party business partners with whom We provide joint promotions; with Our affiliated companies, including any parent or subsidiaries of Us; and We may share aggregate data if We believe it is necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.), or other legal requirements of any governmental authority; if We believe it would potentially mitigate Our liability in an actual or potential lawsuit; if We believe it is permitted by law or if doing so will not violate the law; or if We believe it is otherwise necessary to protect Our rights or property; or is necessary to protect the interests of other users of the Software. In the unlikely event that all or part of Our business is sold or acquired by a third party, We will transfer such information to the new business owner.
f) For more information about Our privacy practices please review our full Privacy Policy at https://i-engage.community/privacy-policy/
9) Third Party Sites.The Website may contain hypertext links to third-party websites or information. We do not make any warranty, endorsement, sponsorship, or recommendation of the third-party, the third-party website, or the information contained therein. We are not responsible for the availability of any such website or liable for the content thereon. You need to make your own decisions regarding your interactions or communications with any other website.
10) Proprietary Rights. Copyright and all other intellectual property rights in materials and graphical elements on the Software, including site design, text, graphics, interfaces, and the selection and arrangements thereof, are owned by Us or a third party from whom We have licensed such intellectual property. You acknowledge such ownership and intellectual property rights and will not take any action to jeopardize, limit or interfere in any manner with Our or Our suppliers’ ownership of rights with respect to the Software. The Software is protected by copyright and other intellectual property laws and by international treaties.. The reproduction and redistribution of any written and/or graphical elements on the Software is prohibited except with written permission from Us or the third party from whom We have licensed such intellectual property. Our or third party logos are trademarks or service marks of Us or a third party from whom We have licensed such intellectual property. You may not use them without Our or the third party from whom We have licensed such intellectual property written permission. To make a request for permission and/or further information about how to obtain permission please contact: support@intronixtech.com . Some of the information in the Software has been provided by external sources. We are not responsible for the accuracy, reliability or currency of the information provided by external sources. If you wish to rely upon this information you should consult directly with the source of the information. You acknowledge and agree that the Software contains proprietary and confidential information that is protected by applicable intellectual property and other laws and treaties.
11) EXCLUSION OF WARRANTIES. SUBJECT TO ANY APPLICABLE LEGISLATION WHICH PROHIBITS THE FOLLOWING EXCLUSIONS, WE MAKE NO WARRANTIES OF ANY KIND RELATED TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ARISING FROM COURSE OF PERFORMANCE, DEALING, USAGE OR TRADE. SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR HAVE LEGISLATION THAT IMPOSES CERTAIN STATUTORY WARRANTIES THAT CANNOT BE EXCLUDED, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. WE FURTHER DO NOT MAKE ANY WARRANTIES THAT THE SOFTWARE AND THE SERVICES THEREOF WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME SOLE RESPONSIBILITY FOR OPERATION OF THE SOFTWARE, AND FOR THE USE, AND RESULTS OBTAINED FROM THE SOFTWARE.
12) LIMITATION OF LIABILITY AND INDEMNITY. YOUR USE OF THE SOFTWARE IS ENTIRELY AT YOUR OWN RISK. UNDER NO CIRCUMSTANCE WILL WE, OUR AGENTS, LICENSORS OR SUPPLIERS BE LIABLE TO YOU ON ACCOUNT OF YOUR USE OR MISUSE OF, OR RELIANCE ON, THE SOFTWARE. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR LICENSORS, SUPPLIERS OR DEALERS BE LIABLE TO YOU FOR ANY ACTUAL, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES AND COUNTRIES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR HAVE LEGISLATION THAT RESTRICTS THE LIMITATION OR EXCLUSION OF LIABILITY, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU AGREE TO INDEMNIFY AND HOLD US, OUR SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND OTHER PARTNERS AND EMPLOYEES, HARMLESS FROM ANY LOSS, LIABILITY, CLAIM, OR DEMAND, INCLUDING REASONABLE LAWYERS’ FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR USE OF SOFTWARE AND/OR THE SERVICES THEREOF IN VIOLATION OF THIS AGREEMENT AND/OR ARISING FROM A BREACH OF THIS AGREEMENT AND/OR ANY BREACH OF YOUR REPRESENTATIONS AND WARRANTIES SET FORTH ABOVE.
13) Export Contract Provisions. You agree to comply with all export laws and restrictions and regulations of Canada, the United States or other applicable foreign agencies or authorities, and not to export or re-export the Software or any direct product thereof in violation of any such restrictions, laws or regulations, or without all necessary approvals. Neither the Software nor the underlying information or technology may be downloaded or otherwise exported or re-exported into any country subject to trade sanctions covering the Software, to individuals or entities controlled by such countries, or to nationals or residents of such countries other than nationals who are lawfully admitted permanent residents of countries not subject to such sanctions. By downloading or using the Software, you agree to the foregoing and represent and warrant that you comply with these conditions.
14) Governing Law. This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein and should be treated as an Ontario contract without reference to the principles of conflicts of law. Any dispute between Us and you or any other person arising from, connected with or relating to the Software and the services thereof, this Agreement or any related matters must be resolved before the Courts of the Province of Ontario sitting in the City of Toronto, and you hereby irrevocably submit and attorn to the original and exclusive jurisdiction of those Courts in respect of any such dispute or matter. Any claim or cause of action you may have arising from, connected with, or relating to your use of the Software and the services thereof, this Agreement, or any related matters must be commenced in a court of competent jurisdiction in the Province of Ontario in the City of Toronto within six (6) months after the claim or cause of action arises, after which time the claim or cause of action is forever barred.
15) Disclaimer regarding Information Available and Conduct of Others. We are, at no time, responsible for any incorrect or inaccurate information posted on the Website, whether caused by users of the Website or by any of the equipment or programming associated with or utilized in the Software. We are not responsible for the conduct, whether online or offline, of any user of the Website. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, your or anyone else’s communications. We are not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to you or to any other person’s computer related to or resulting from participating or downloading materials in connection with the Software.
16) Severability. In the event that any part of a provision of the terms and conditions set out in this Agreement is held to be invalid, unenforceable, or void, such provision shall, by the adjudicating body, be applied to the fullest extent possible and shall be read-down only to the extent absolutely necessary to comply with applicable law. If any provision of the terms and conditions set out in this Agreement is held to be invalid, unenforceable, or void, such provision shall be severed from the Agreement. The fact that part of a provision or an entire provision has been held to be invalid, unenforceable, or void such determination shall not affect the validity and enforceability of any other remaining provisions.
17) Entire Agreement. This Agreement and any applicable Website Terms of Use Agreement and the Privacy Policy including any changes made to this Agreement, the Website Terms of Use Agreement, and the Privacy Policy, and any terms and conditions you had to agree to when registering for an account constitute the entire agreement between you and Us relating to your use of the Software and the services thereof and supersedes all previous agreements, written, oral or otherwise, between you and Us with respect to your use of the Software and the services thereof.
18) Amendment. You understand and agree that this Agreement may be amended by Us from time to time.
19) Assignment. The provisions of this Agreement shall inure to the benefit of and be binding upon each of Us and Our successors and assigns and related persons, and you and your heirs, executors, administrators, successors, permitted assigns, and personal representatives. You may not assign this Agreement or your rights and obligations under this Agreement without the express prior written consent of Us which may be withheld in Our sole and absolute discretion. We may assign this Agreement and Our rights and obligations under this Agreement without your consent.
20) Waiver. No consent or waiver by either party to or of any breach or default by the other party in its performance of its obligations under this Agreement will be deemed or construed to be a consent to or waiver of a continuing breach or default or any other breach or default of those or any other obligations of that party. No consent or waiver will be effective unless in writing and signed by both parties.
21) Cumulative. The rights and remedies of Us under this Agreement are cumulative and no exercise or enforcement by Us of any right or remedy hereunder shall preclude the exercise or enforcement by Us of any other right or remedy hereunder or to which We are otherwise entitled by law to enforce.
22) Force Majeure. Non-performance by Us of obligations will be excused to the extent that performance is rendered impossible by events of force majeure including strike, lock-out, pandemic, fire, flood, systemic failure of the Internet, fibre/cable cuts, earthquake, governmental acts, orders or restrictions, pandemics, war, civil unrest, or any other reason where failure to perform is beyond the reasonable control of Us provided that We make commercially reasonable efforts to circumvent such events of force majeure.
Version 4.0, May 9, 2023
a) We respect your privacy and will never share any of your personal information with any third party unless you have consented to it. If you sign up for an Online Account, we will collect account information (e.g, username, password, email address, contact details), and any other information that you may voluntarily supply to Us.
b) We will never share any of your personal information with anyone unless you explicitly consent and direct Us to do so.
c) We may collect aggregated non-personal information from all users of the Website. All such information will be stripped of all personal information so that it cannot be recompiled and individual users identified. We collect and aggregate this kind of information in order to determine how the Website is being used, how it and other products and services can be improved, and to share the aggregated information to third parties so that they can use the information for improvements of their own products and services such as pharmaceutical companies, medical research organizations, and academic research.
d) Please keep in mind that the nature of the Website may be interactive, and as part of your use of the Website you will be able to share some of your information and content on public-facing pages (e.g. online forums). You should use caution when deciding what information and content to share through the Website.
e) We may share non-personally identifiable aggregate data with vendors who assist Us in providing Our Website; with third party business partners with whom We provide joint promotions; with Our affiliated companies, including any parent or subsidiaries of Us; and We may share aggregate data if We believe it is necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.), or other legal requirements of any governmental authority; if We believe it would potentially mitigate Our liability in an actual or potential lawsuit; if We believe it is permitted by law or if doing so will not violate the law; or if We believe it is otherwise necessary to protect Our rights or property; or is necessary to protect the interests of other users of the Software. In the unlikely event that all or part of Our business is sold or acquired by a third party, We will transfer such information to the new business owner.
I-Engage Community Website
Myoguide Incorporated Software Privacy Policy
Version 4.0, May 9, 2023
We, at Myoguide Incorporation (“Our”, “We” or “Us”), are dedicated to maintaining both a high standard of privacy and a high standard of data protection in all of our activities.
This policy, based on the standard required by the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act, 2004 (Ontario), is Our interpretation of these responsibilities.
Additionally, We comply with the Health Insurance Portability and Accountability Act (HIPAA) which sets the standard for sensitive patient data protection. We deal with protected health information (PHI), have physical, network, and process security measures in place and follow them to ensure HIPAA Compliance.
Personal information is information about an identifiable individual. This, however, does not include information, which is anonymous, i.e., where the identifying data fields are removed.
2. Accountability
You may contact our privacy officer at support@intronixtech.com.
All contractors and other third parties with whom we have a contractual arrangement and with whom we share personal data are contractually obligated to ensure that their practices meet our standards and are fully compliant with PIPEDA and other applicable privacy legislation.
3. Purpose
Our primary business is to support you through providing resources to help you navigate pain management. All personal information that you may provide to us is voluntary and you are, at no time, required or obliged to provide any information.
However, please note that for security purposes and to improve our site as well as to determine user insight in to the use of the Website, we may collect some information from your device which includes error reporting; general usage statistics; device information; and time stamps.
Further, Personal information may be gathered from you and be used in the following situations:
Please note that when you sign up for an account, we will also collect profile information; account information (e.g. user name, password, email address); change-logs; cookies or other passive tracking mechanisms and tools to collect information in order to facilitate your use of the Website; and any other information that you may voluntarily supply to us.
Finally, regardless as to how and from whom we collected information, we will not sell nor share your personal information to any organization for any purpose unless you explicitly direct and authorize us to do so. All the personal information that you provide to us will, at all times, be your information and you will be, at all times, remain and be the custodian and controller of your personal information.
4. Consent
We, pursuant to the Purpose, do not require any of your personal information other than as set out above for security reasons. Therefore, any personal information you share with us is completely voluntary. Even after you have shared personal information with us, you may withdraw consent for the further use of the personal information at any time, by contacting our Privacy Officer at support@intronixtech.com.
5. Collection and Use
Your personal information may be collected, used, processed, transferred, and retained in multiple countries including Canada, the United States, and the European Economic Area which may be outside the region in which you are situated and may have different privacy or data protection legislation, and may therefore be subject to the laws of these countries. If you are a resident of the European Economic Area or a country, which restricts data transfers outside of that jurisdiction or region without your consent, by using our Website, you consent to your personal information being transferred outside of the European Economic Area or your country for processing or storage by or on behalf of us.
Data storage for Canadian and “other” country-based users will be located in Canada. Data storage for American users will be located in the USA.
This section lists the data elements that are most commonly collected and used in connection with the use of our Website:
Online Account:
Visitors:
6. Disclosure of Personal Information
Our business is to help you learn new pain management skills and/or connect with other people living with chronic pain. We do not use personal information for marketing purposes, and do not share or disclose personal information to other parties unless specifically stated in this policy.
We may collect and disclose aggregated non-personal information from users of the Website. All such information will be stripped of all personal information so that it cannot be recompiled and individual users identified. We collect and aggregate this kind of information in order to determine how the Website is being used, how it and other products and services can be improved, and to share the aggregated information to third parties so that they can use the information for improvements of their own products and services.
We may share non-personally identifiable aggregate data with vendors who assist Us in providing Our Website; with third party business partners with whom We provide joint promotions; with Our affiliated companies, including any parent or subsidiaries of Us; and We may share aggregate data if We believe it is necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.), or other legal requirements of any governmental authority; if We believes it would potentially mitigate Our liability in an actual or potential lawsuit; if We believe it is permitted by law or if doing so will not violate the law; or if We believe it is otherwise necessary to protect Our rights or property; or is necessary to protect the interests of other users of the Website. In the unlikely event that all or part of Our business is sold or acquired by a third party, We will transfer such information to the new business owner.
7. Cookies, Pixels and other Usage Data
We may use “cookies” (a cookie is a small data file that is kept in your device’s memory for record-keeping purposes), and/or other storage on your device to help us collect, maintain, and use this information, for two purposes. To make the interactions easier and more personalized for you, we may utilize persistent cookies to save information relating to your Account and/or activity for future interactions with our services. At any time, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please understand that if you do not accept cookies, you may not be able to use all portions or all functionality of Our Website. We may also use data collection tags or directives such as “pixel tags,” Javascript scripts, API calls, or similar means (individually or collectively, “Usage Tracking”) in combination with cookies and the demographic or psychographic data we have collected, and with third-party analysis partners, to analyze usage patterns of users anonymously. A pixel tag is an electronic image, often a single pixel and often transparent, that is placed on a web page and may be associated with cookies on your hard drive. Usage Tracking allows us to count users who have visited certain web sites and pages within web sites, or used applications or features, to analyze the behavior of users of our web sites and application, in order to improve the web sites and application, and to personalize and determine the effectiveness of promotional or advertising campaigns.
8. Accuracy and Retention
If you think we have information about you that is not accurate, you are encouraged to contact us at the address provided in section 11 of this policy and indicate the necessary changes. We may require that you follow certain procedures that are utilized by us for the authentication and verification of your identity.
We retain information according to retention schedules, which depend on the purpose of the information and any legal or contractual requirements with which we might need to comply.
9. Safeguards
It is important that the information maintained by us on behalf of you is accurate, protected from interference by other parties, and treated in confidence by as few personnel as necessary. We maintain technical and administrative safeguards to manage our systems and data. While we cannot guarantee that loss, misuse or alteration of data will not occur we use commercially reasonable efforts to prevent any such occurrence. It is also important for you to guard against unauthorized access to your passwords and the unauthorized use of your computer. If you detect any anomalies that might lead you to believe there has been a security infraction or hacking of our system, we will be pleased to investigate. All data is password protected on the device used. A secure socket layer tunnel is used to stream data to the cloud storage. Storage of all data in electronic format is on Microsoft Azure Cloud, protected by firewall and multiple layers of operational and physical security to ensure the integrity and safety of data including: HIPAA/HITRUST Health Data and AI to securely ingest, store, analyze, and interact with health data while being able to meet industry compliance requirements.
10. Access to Information
The intention of this policy is to answer your questions about our privacy policy and practices. Should you be interested in more detailed information about our procedures and practices, please contact us at support@intronixtech.com
Should you wish to access your own personal information, please write to our privacy office at support@intronixtech.com . At the time of your request, we may need further information from you to verify your identity, before we can provide you with the personal information we hold.
There may be instances when we will not be able to provide you with the personal information that you request. For example, if the personal information:
11. Feedback and Complaints
We take privacy seriously and consider that our treatment of personal information is part of the service that we offer. Please contact us at support@intronixtech.com if there are any questions.
If you are interested in more information about the Personal Information Protection and Electronic Documents Act, the Office of the Privacy Commissioner of Canada has detailed information on their website at http://www.privcom.gc.ca.
We take security and privacy seriously. We are confident in our technical and administrative safeguards to ensure your data remains protected.
While we are a Canadian based company, we do follow the guidelines put forth by the Personal Information Protection and Electronic Documents Act (PIPEDA), the Personal Health Information Protection Act, 2004 (Ontario) as well as the Health Information Trust Alliance (HITRUST) that allows healthcare providers to comply with the Health Insurance Portability and Accountability Act (HIPPA) security laws.
If you have any concerns, please reach out to the privacy officer at support@intronixtech.com